Contact
Global Head Office
JMIR Publications
130 Queens Quay East, Unit 1100
Toronto, ON, M5A 0P6
Canada
Departments
Production Support
(+1) (416) 583-2040 Ext. 2001
Post acceptance queries such as questions related to copyediting, typesetting, and proofreading.
Communicate with the copyeditor directly
Please communicate with the production team directly during the production process, and only escalate this to the production office if you do not receive a satisfactory response. In addition, kindly refrain from sending in questions about the status of your submission.
Editorial Support
(+1) (416) 583-2040 Ext. 9002
Pre acceptance queries as well as queries from reviewers, editorial board membership application inquiries, theme issue proposals, and conference media sponsor and cross-promotion proposals.
Refrain asking about the status of your submission
Please refrain from sending in questions about the status of your submission. You also do not have to ask us if we have received your revised manuscript or other materials—if it has been uploaded to our website, then we have received it.
Billing Support
(+1) (416) 583-2040 Ext. 3001
Any questions related to paying for your submission, article processing fee (APF) payments, memberships, generating invoices, or purchasing prepaid credits.
Corporate and tax details
Ontario Corporation: 2276660
D-U-N-S Number: 248562733
US Employer Identification Number (EIN): 98-1076663
NCAGE: L04F7
Business number for GST/HST: 82313 6809 RT0001
Bank account & payment information
W8 US tax form
Technical Support
(+1) (416) 583-2040 Ext. 1001
Inquiries related to author and reviewer accounts.
Communications and Marketing
(+1) (919) 358-2984
Contact us for inquiries regarding:
Journalist & Media Support
Advertising & Sponsorship
Article Promotion & Co-Marketing
Society Partnerships
Strategic collaborations for events, webinars, and innovation summits
Partnership Support
Any questions related to JMIR's Institutional Publishing Fee (flat fee unlimited publishing) or Institutional, Department and Individual Prepaid Memberships.
Institutional Partners and Memberships
Mailing Addresses
Global Head Office
JMIR Publications
130 Queens Quay East, Unit 1100
Toronto, ON, M5A 0P6
Canada
EU Office
JMIR Publications Ltd. (Europe)
The Black Church, St Mary’s Place
Dublin 7, D07 P4AX
Ireland
